Travel has always been about connection. Creating moments that meet a guest's needs in their present reality.
But today's traveller faces a tricky balance: they’re seeking deeper, more meaningful experiences, all while balancing economic pressures and a growing sense of environmental responsibility.
The Festival of Hospitality has teamed up with creative strategy studio PeoplePlacesSpaces to look at where travel is going and how the hospitality industry can stay in sync.
Join Philippa Wagner as she reveals the results and insights from her in-depth study and survey on the future guest.